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September

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TRANSVERSAL

Rolling out worldwide

6 new countries
enrolled in TechCARE

During the past year, TechCARE, our single worldwide digital, IT and data solution, has pursued its deployment, and has been launched in 6 new countries: France (DinnoSanté), Japan, The Netherlands, Saudi Arabia, Spain (pilot mode for email management), South Africa (pilot for Diabetes activity) with also a large extension in Canada, which brings the total to 14 countries and more than 1800 users. The objective is to cover all HHC entities (25 countries) in the next three years.

 

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TRANSVERSAL

Bringing to light worldwide

Values Stories, a business changing tool

The Value Story is a simple approach that addresses the motivation of Decision Makers to take action. It translates data and evidence into highly impactful messages that resonate rationally, emotionally and politically with 3 different lenses: the value of treating the disease, the value of the product/service and the value of the company. This strategic value communication tool includes the one pager with all the key value messages for the three considered components (disease / product / company), the slide evidence deck with graphical illustration of the evidence that supports each value message and the evidence pack that includes the reference publications that support the messages. Already done for Sleep Apnea, Ventilation and LTOT, the value story is a business changing tool for all our affiliates and is now already used to support their market access strategies and demonstrate the value we bring when engaging with Government officials, Payers, Patient Advocates, Scientific experts and other key stakeholders.

 

July

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Transforming worldwide

14 new countries are now part of the value transformation

Initiated in 2020 in Europe, the value transformation has been engaged worldwide with 15 new countries which are now part of this Value journey. After one intense week of onboarding Healthcare VPs in Europe, 2 sessions were organized in June: one in Sao Paulo, gathering entities from the Americas, as well as South Africa, and another one in Singapore with the Asia Pacific entities and Saudi Arabia. All entities have now nominated a VBHC leader, a key role to launch and animate the local transformation.

 

May

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Engaging our teams worldwide

1.500 collaborators trained, 110 certified Green Belt experts

The 4 modules, developed in partnership with recognised external VBHC experts and available in 6 languages, have been completed by more than 1500 collaborators. Now thanks to the worldwide launch of our internal training center, these modules will be also accessible to our more than 15 000 collaborators. In addition to this internal training program, 110 collaborators that actively contribute to the transformation, had the opportunity to follow an external training program, organized by the Decision Institute, a key institution in the field of VBHC and pass their Green Belt, a global and recognised certification in the field of Value Based.

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TRANSVERSAL

Laying strong foundations in Europe

15 Patient Manager appointed:
on our way to become a patient centric organization

Being patient centric not only means providing services for our patients, but also working together with them to co-create these services, and to understand how they live with their disease as persons, with life aspirations and personal goals. By listening to and collaborating with our patients, we can create personalized care that will improve the outcomes that matter to them. To achieve this ambition, a program was launched at the beginning of the year in 15 European affiliates. The 1st step of the journey has led them to appoint 15 Patient Centric Managers and to build their local roadmap, with concrete actions to be deployed throughout the year. Now this program is also on its way to be deployed more globally.